Protecting Your Privacy: Our Tenexch Privacy Policy

Our Commitment to Your Privacy

Your privacy is a big deal to us. We know that you are trusting us with your information, and we take that trust seriously. This page explains in simple words what information we collect, why we need it, and how we keep it completely safe. Our promise is simple: we will protect your data like it's our own, and we will never sell it to anyone.

What Information We Collect and Why (A Simple Table)

We believe in being open about your data. We only collect what we absolutely need to give you a safe, smooth, and fair betting experience. Instead of long, confusing paragraphs, here is a simple table that breaks down what we collect and why. This helps you see exactly how your information is used.

What We Collect	Why We Need It
Your Name & Contact Info (Email, Phone Number)	To create your unique account, talk to you about your account, and give you customer support.
Your ID Documents (e.g., Aadhaar, PAN Card)	To check that you are over 18, follow legal rules, and keep your account safe from fraud. This makes sure only you can get your winnings.
Your Payment Details (e.g., UPI ID, Bank Account Info)	To safely process your deposits and withdrawals. This information is always encrypted.
How You Use Our Site (e.g., login times, pages you visit)	To check our platform for security risks, fix any problems, and improve our services to give you a better experience.

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How We Keep Your Data Secure at Tenexch

Keeping your information safe is our number one job. We use modern security to make sure your personal and financial details are always protected. Our entire platform uses SSL (Secure Socket Layer) encryption. This is the same advanced security that big banks use to protect online transactions.

What does this mean for you? Any information you send us, from your Tenexch login password to your payment details, is scrambled into a code that no one else can read. This makes it almost impossible for anyone to see your data. We also have strict rules inside our company. Only a few trained team members can access your information, and only when they need to help you.

Sharing Your Information (and What We Don't Share)

We want to be very clear about this. We will never sell, rent, or trade your personal information to other companies for marketing. That is a firm promise.

The only times we share your information are with trusted partners who help us provide our services. This is mainly limited to:

Payment Processors: When you make a deposit or withdrawal, we securely share the needed details with our payment partners (like UPI gateways and banks) to complete the transaction. They also have strict rules to protect your data.
Regulatory Bodies: In very rare cases, we may be required by law to share information with government authorities.

Your trust is the most important thing to us, and we are committed to protecting it by being honest and careful with your data.

Your Rights and Choices

You have control over your information. You can ask to see the information we have about you or ask us to update it if it's wrong. If you have any questions about your privacy or want to use your rights, you can always reach out to our 24/7 customer support team . We are here to help you.